pk 999 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between pk 999 and its users. pk 999 is an online gaming and sports betting platform that provides services in English for users in Bangladesh.

In these Terms, "platform" refers to the pk 999 website, mobile app, and all related services. "User", "member", or "you" refers to any person who has accessed or registered on the platform.

pk 999 reserves the right to change these Terms at any time. Updated Terms take effect upon publication on the platform, and continued use of the platform will be considered acceptance of the revised Terms.

Other documents related to these Terms, such as our Privacy Policy, are considered an integral part of these Terms.

2.1 Registration Requirements

A valid account is required to play games or place bets on pk 999. All information provided at the time of registration must be accurate, complete, and current. pk 999 reserves the right to close any account registered with false information.

2.2 Single Account Policy

Each user may open only one account. Opening multiple accounts under the same name, the same mobile number, or the same financial identity is strictly prohibited. If this rule is violated, all associated accounts will be closed and deposited funds may be forfeited.

2.3 Account Verification

pk 999 reserves the right to verify a member's identity at any time. A copy of a national ID card, passport, or other government-issued ID may be requested for verification. Withdrawals may be delayed until verification is complete.

No person under the age of 21 may register on or use the services of pk 999. Providing false information about age will result in immediate account closure and forfeiture of the balance.

Additional eligibility conditions also apply. Users must not be residents or citizens of any jurisdiction where online gaming or betting is completely prohibited. It is the member's own responsibility to be aware of the laws applicable in their area before becoming a member.

Each member is fully responsible for keeping their account username and password confidential. Sharing or disclosing login details with anyone else is prohibited. You are solely responsible for any activity carried out on your account by another person.

If you suspect unauthorised access to your account, contact pk 999 live chat support immediately. pk 999 never asks for passwords, OTPs, or banking details by email or phone — treat any such message as fraudulent.

4.1 Password Policy

Passwords must be at least 8 characters long, and it is advisable to include numbers and special characters. Changing your password regularly is recommended for security. Easily guessable passwords (such as 123456 or your date of birth) are best avoided.

5.1 Deposits

The minimum deposit amount on pk 999 is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank). Transactions may only be made from a payment account registered in the account holder's own name.

5.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. bKash, Nagad, Rocket, Upay, and bank transfer are also available for withdrawals.

• Account verification must be completed before withdrawals can be made.
• It is advisable to use the same method for both deposits and withdrawals.
• Withdrawals may be held if bonus wagering requirements have not been met.
• Additional verification may be required for suspicious transactions.
• pk 999 reserves the right to cancel withdrawals if evidence of fraudulent activity is found.

5.3 Third-Party Transactions

Transactions using another person's account, card, or mobile banking are strictly prohibited. Violating this rule will result in immediate account closure and all balances may be forfeited.

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000, and ৳1,000 × 15 = ৳15,000 must be wagered before withdrawal.

6.2 General Bonus Terms

All bonus offers are provided subject to specific conditions. It is important to read the specific terms of the relevant offer carefully before claiming a bonus. pk 999's decision on bonus awards is final.

• Each bonus offer has a set validity period — any unused bonus will be cancelled after it expires.
• Bonuses cannot be withdrawn without meeting the wagering requirements.
• If misuse of the bonus system is proven, the bonus will be forfeited.
• It may not be possible to have more than one bonus offer active at the same time.

6.3 Other Promotions

Various promotions are available from time to time, including weekly reloads, slot bonuses, cricket offers, birthday rewards, and referral bonuses. Each promotion has its own wagering requirements and time limits. Contact our support team for details about any promotion.

The following activities are strictly prohibited on pk 999:

• Exploiting technical errors or bugs on the platform to gain an unfair advantage.
• Using bots, scripts, or automated software to play games or place bets.
• Artificially creating profitable situations by exploiting the bonus system ("bonus hunting" or "bonus abuse").
• Selling, transferring, or sharing an account with another person.
• Using the platform for the purpose of money laundering.
• Cheating through collusion between accounts.
• Misconduct or threats directed at platform staff.

If evidence of involvement in any of the above activities is found, the account will be immediately closed, all balances and bonuses will be forfeited, and legal action may be taken if necessary.

8.1 Game Results

The results of all games and bets are determined by the software of the respective game provider. Random Number Generator (RNG) technology ensures that every result is completely fair and independent. pk 999 does not interfere with game results.

8.2 Betting Rules

Once a bet is confirmed, it cannot be cancelled. If a bet fails to process due to a technical issue, the bet amount will be refunded. For sports betting, if an event is cancelled or rescheduled, settlement will be made in accordance with pk 999's established rules.

8.3 Maximum Win Limit

There may be specific limits on the amount that can be won in a single bet or a single game session. These limits depend on the type of game and the bet amount. Contact the support team for details.

pk 999 is committed to helping members play in a healthy and controlled manner. We believe that gaming as entertainment can be enjoyable, but it should never cause financial pressure or personal problems.

Members can set deposit limits, session time limits, or temporary breaks on their account. If you feel that gambling is having a negative impact on your life, read our responsible gaming guidelines and speak to the support team.

• Use of the platform is completely prohibited for persons under the age of 21.
• Never bet beyond your means.
• Avoid placing larger bets in an attempt to recover lost money.
• Those with a gambling problem are advised to seek professional help.

The collection, storage, and use of members' personal data is described in detail in pk 999's Privacy Policy, which should be read alongside these Terms. Personal information provided by members at the time of registration is protected with strict confidentiality.

All data transmission is secured using SSL encryption technology. Personal information is not shared with third parties, though it may be disclosed to authorities where legally required.

pk 999 reserves the right to suspend or close any account in the following circumstances:

• A breach of these Terms.
• Suspicion of fraudulent or unlawful activity.
• Use of a false identity or false information.
• Suspicion of money laundering or other financial crimes.
• Receipt of an order from a court or government authority.

Users may also request closure of their account at any time by contacting the support team. An opportunity to withdraw any valid balance will be provided before account closure, unless there are pending matters on the account.

The pk 999 platform is provided on an "as is" basis. pk 999 will not be liable for any interruption to services caused by technical issues, server outages, internet connectivity problems, or other circumstances beyond its control.

pk 999 will not be liable for any financial loss incurred by a user as a result of gaming or betting. Members are solely responsible for their own decisions regarding play. pk 999 will also not be liable for any faults in third-party services or software.

pk 999 reserves the right to change, amend, or update these Terms at any time. For significant changes, members will be notified by email or account notification. Continued use of the platform after changes are published will be considered acceptance of the revised Terms.

The latest Terms will always be available on this page. It is recommended to visit this page regularly to stay informed of updates. If you have any questions about the Terms, please visit our Frequently Asked Questions (FAQ) section.

If you have any questions or complaints about these terms and conditions or any pk 999 service, please contact us. The support team is available 24 hours a day, 7 days a week in both Bengali and English.